Do you need help?

Please contact our support department and we will get back to you as soon as possible with an answer!

e-mail: info@lardic.nl
Phone: +31 636 12 80 23

Frequently Asked Questions

What are the shipping costs?

Shipping costs are €4.95. If your order is above €50, shipping is free.

Will I receive a confirmation when my order has been shipped?

We will send you an order confirmation as soon as possible. If something went wrong, please contact our customer service. They will help you further!

What does “legal guarantee” mean?

For all items that you buy from us, the legal guarantee applies. Legal guarantee means that a product is or must do what the consumer may reasonably expect from it. The stated guarantee periods on our website concern the factory guarantees.

Where can I file my complaint?

If you have a complaint about our products or our service, you can contact us via info@lardic.nl. You will receive a substantive response from us within 14 days of receipt of your complaint. If you are not satisfied with the handling of your complaint, you can also submit it to the Thuiswinkel Disputes Committee ( www.sgc.nl ) or to this Disputes Committee via the European ODR Platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage